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Magento Maintenance & Support

Maintenance & Support

Ongoing maintenance, updates, and technical support for your e-commerce store.

From $500/month · Pro $1,200/month · Enterprise $2,500/month

See packages
  • Adobe Certified · Hyvä expert
  • Avg reply < 4 hours
  • Free, transparent quotes

Magento stores rot if nobody owns them. Monthly maintenance retainers cover security patches the day they ship, version upgrades on schedule, performance drift detection, uptime monitoring, and a guaranteed SLA on emergency support.

You get a single point of contact (me), monthly written reports, and a transparent hour ledger so you always see what was done with your retainer hours.

Why this service pays for itself

  • Sleep at night — security & uptime are owned, not "we should look at that"
  • Predictable monthly cost vs. emergency contractor rates
  • Same person every month — context compounds
  • Transparent hour ledger — no opaque billing
Pricing

Choose your package

Prices in USD. Other currencies on request — pick the closest tier and I’ll convert in the quote.

  • Basic Support

    Essential support for small projects

    $500 /mo
    • 10 hours per month
    • Bug fixes & minor updates
    • Email support (48h response)
    • Monthly status report
    • Emergency support
    Revisions
    Unlimited
    Support
    Email & Chat
  • Premium

    Enterprise Support

    Dedicated support for mission-critical systems

    $2,500 /mo
    • 50 hours per month
    • Full development & maintenance
    • 24/7 priority support
    • Real-time status dashboard
    • Emergency support (1h response)
    • Performance monitoring & optimization
    • Dedicated account manager
    • Quarterly business reviews
    Revisions
    Unlimited
    Support
    Email & Chat
How we work

A predictable rhythm, end to end

Short cycles, written checkpoints, no surprises — from brief to launch.

  1. Onboarding audit

    Week 1: full audit of patches, versions, backups, monitoring, dependencies. Document the baseline.

  2. Stabilise

    Weeks 2-4: bring everything up to current, fix any open critical issues, set up monitoring + alerts.

  3. Monthly cadence

    Recurring: patches, monitoring, fixes, monthly report. Quarterly: version upgrades + backup restore tests.

  4. Incident response

    Pager-duty style on-call within the SLA window of your tier. Post-incident write-up included.

Client reviews

What clients say after delivery

Verified reviews — manage these in Content → Testimonials.

Kishan did great job - everything as expected!

Kishan did great job - everything as expected! I would definitely recommend

JM

Jan Mucic

CEO

Perfect and professional help on my Magento project.

Perfect and professional help on my Magento project. Will hire him again once needed. Thanks for your work

ND

Neal De Vreede

This freelancer is the best i've used at Magento.

This freelancer is the best i've used at Magento. Absolutley brilliant at what they do. Would have no hesitation in recommending them

PS

Peter Stewart

CEO, No79 Design

Kishan has done an excellent job in a timely manner He is very knowledgeable, has a very positive attitude, easy to communicate.

Kishan has done an excellent job in a timely manner He is very knowledgeable, has a very positive attitude, easy to communicate. All in all, the best you can ask for. Will definitely rehire when I have jobs to be

ZK

Zisos Katsiapis

Komputron Monoprosopi IKE

I had the pleasure of working with Kishan Savaliya on our Magento 2 project, and I was thoroughly impressed with his work.

I had the pleasure of working with Kishan Savaliya on our Magento 2 project, and I was thoroughly impressed with his work. Kishan is not just a Magento developer, he is a true professional who sets a high standard with his top-notch technical skills. His task was to install a...

MA

Mohammed AL-Mayahi

Kishan is very talented in what he does.

Kishan is very talented in what he does. He helped me troubleshooting and redirecting a website, and also gave me tips on how to handle future issues. Will definitely work with him

OT

Omar Turmen

Oksygen

Real good guy.

Real good guy. Where others quoted 10 hours minimum, he did it within 3. All very neat, clear secure and great communication. A+

PV

Pieter Van Hees

Business Branding

Kishan works very hard, with a lot of knowledge about Magento 2.

Kishan works very hard, with a lot of knowledge about Magento 2. He helped us getting our website to a new level. I would highly recommend Kishan and I'm giving Kishan 5 stars without any hesitation and look forward to working with him again on future

K

Kennard

Sporthuis

Great experience working with kishan, He assist me with email task and provided awesome and great work.

Great experience working with kishan, He assist me with email task and provided awesome and great work. I highly recommend him for development and magento 2

AS

Ajay Singh

Kishin is an extremely hard worker with a lot of knowledge about Magento2!

Kishin is an extremely hard worker with a lot of knowledge about Magento2! I would highly recommend

RW

Rob Wildenborg

Internet services

professional, enthusiastic, knowledgeable and exceptional diligence and patience, highly recommended freelancer on magento.

professional, enthusiastic, knowledgeable and exceptional diligence and patience, highly recommended freelancer on

D

Dennis

CEO, Bay Tech

Fantastic person, very knowledgeable, honest and reliable.

Fantastic person, very knowledgeable, honest and reliable. Sorted out my issue within an hour! I cannot wait for the next project to work with Kishan

SZ

Steve Zed

great professional with enthusiasm, knowledge, skill and exceptional patience in solving problems.

great professional with enthusiasm, knowledge, skill and exceptional patience in solving

D

Dennis

Bay Tech

Thank you for taking care of this job for me.

Thank you for taking care of this job for me. Job well

MW

Michael Webber

Kishan was very helpful in helping set up my magento site, theme, installing my extensions, and fix any errors.

Kishan was very helpful in helping set up my magento site, theme, installing my extensions, and fix any errors. He is very trustworthy and I highly recommend hiring

SE

Sarah Ehling

FAQ

Frequently asked questions

Is Hyvä Commerce the same as Hyvä Theme?

No — they are different products from the same company. Hyvä Theme is a free, open-source (OSL3) Tailwind + Alpine storefront frontend for Magento, released to free in November 2025. Hyvä Commerce is a paid commercial suite of admin, media, and CMS modules that sits on top of Magento Open Source. You can run Theme without Commerce, but most stores that buy Commerce also use Theme.

Will Magento survive the AI era?

Yes — in the segments where it’s strongest. Magento (Open Source + Adobe Commerce) will dominate enterprise B2B, multi-store, regulated industries, and EU-compliance-heavy commerce through 2030 and beyond. Where it bleeds is the SMB / DTC segment under $5M GMV, which Shopify already won and now cements with Sidekick + Hydrogen. Magento survives, but its addressable market shrinks: from “everyone” to “serious B2B + custom-heavy enterprise.” That’s still a multi-billion-dollar segment globally. The platform isn’t going anywhere; the merchants who choose it just look more specific.

What is MCP (Model Context Protocol) and why does it matter for Magento?

MCP is an open protocol Anthropic shipped in November 2024 that lets large language models talk to external tools and data sources through a standard interface. Think of it as USB-C for AI — one socket, many devices. For Magento, MCP means Claude, ChatGPT, or Cursor can query your catalogue, check stock, summarise yesterday’s orders, or draft a discount code without you writing five different REST integrations. The protocol crossed tribal lines fast: OpenAI and Google both adopted it in early 2025, and Adobe made it the default agent protocol for Commerce at Summit 2026. That puts MCP in the same “assume it’s there” bucket as JSON-RPC or OAuth — you build for it once and every major AI client gets your Magento data for free.

Will this pipeline work on Magento Open Source or only Adobe Commerce?

Both. Everything in the build runs on stock Magento 2.4.7+ Open Source — there’s no Adobe Commerce-specific API used. The observer hooks into catalog_product_save_after, which is identical on both editions. The MessageQueue layer uses Magento’s built-in MessageQueue module (also Open Source). The only Adobe Commerce-only consideration is the Image Editor extension Adobe ships, which you’d disable to avoid duplicate processing. Bottom line: Open Source merchants get the full benefit without paying for Adobe Commerce just for image handling.

How much sales history do I need before Prophet is usable?

The honest minimum is 12 weeks of daily sales data per SKU — that’s enough for Prophet to lock onto a weekly pattern and produce a usable 4–6 week forecast. With 26 weeks you start getting yearly seasonality. With 52+ weeks (one full annual cycle including your peak season) Prophet really shines and you can forecast 90 days out with sub-15% MAPE on most retail SKUs. Below 12 weeks, do NOT use Prophet — fall back to a 28-day moving average plus a manual safety-stock multiplier. The model will overfit garbage if you feed it too little.

Does this module override Magento's `cms/noroute/index` controller?

No. It uses Magento's standard layout update mechanism to replace the block under the content container. The controller itself is untouched.

Get a quote

Tell me about your maintenance & support project

Drop a few lines below — I’ll come back with scope, price and timeline within 24 hours. No sales call required.

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