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Can my buyers have multiple users / approvers per account?

Yes — this is the Companies feature in Adobe Commerce B2B. One company account contains many buyer users with role-based permissions:

  • Company admin — manages buyers, sees all orders, edits company info.
  • Purchaser — can place orders up to a limit; orders above route to approver.
  • Approver — reviews and approves pending orders.
  • Finance — sees invoices, statements, credit balance only.
  • Custom roles — you define new roles with granular permissions (view-only, view-and-quote, view-and-order, view-and-approve, etc.).

Approval workflows trigger by order value, SKU, category, payment method, or any combination. We’ve built 5-step approval chains for enterprise procurement and simple 1-step approvals for small distributors.

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