Is there a guarantee on the checkout fix?

Yes. Every checkout fix comes with a 14-day re-fix guarantee, if the same bug returns within two weeks, we fix it again at no extra charge. You also get a short write-up of the root cause and the change we made. If you want ongoing cover through a launch or peak-sales period, our Emergency / Retainer tier adds 24/7 on-call and monthly checkout health monitoring. For broader incidents, start at our emergency e-commerce bug fixing hub or the urgent Shopify bug fixing page.