Why won’t Stripe, PayPal, or Square process vape, and what do you use instead?
Categories:
Magento for Vape + E-Cigs
Stripe, PayPal, Square, Authorize.net, and Shopify Payments all explicitly prohibit vape in their merchant agreements. It’s not a glitch; it’s policy. They classify vape as “regulated tobacco product” alongside cigars and chewing tobacco. The reality:
- Stripe / PayPal / Square will close your account 30-90 days after first detection of vape transactions. They scan via MCC code (5993 = vape), product names, and chargeback patterns.
- They’ll freeze your reserve for 180 days, you lose access to anywhere from $5k to $500k+ depending on volume.
- Chargebacks fight to ~$50k typical, plus your domain reputation gets flagged.
What we wire instead:
- NMI gateway, most common, supports vape + CBD + nutra. ~2.9% + $0.30 per transaction, $25/mo gateway fee. Magento extension exists; we typically build a custom payment method module for cleaner UX.
- EVO Payments, European parent, US presence, vape-friendly MID underwriting.
- Easy Pay Direct (EPD), high-risk specialist, multiple backup MIDs (load balancing helps with chargeback ratios).
- eMerchantBroker, vape + adult specialist, fastest underwriting (3-5 days).
- ACH via Plaid, 0.75% per transaction, no chargeback risk. Add for repeat customers to cut effective rate.
- Crypto fallback (BitPay, Coinbase Commerce), ~3% of vape buyers prefer this; chargeback-resistant.
Typical effective rate after blend: ~3.8% (vs Stripe’s nominal 2.9% that doesn’t actually exist for vape). Budget accordingly.
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