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Subscription auto-ship for chemicals, Ecolab, Diversey, Heritage Bag cadence?

Subscription auto-ship is the single highest-leverage feature on a B2B jan/san store. Customers buy the same Ecolab dish detergent, Diversey floor finish, and Heritage Bag can liners on a predictable cadence; subscription locks in the revenue and removes the rep’s monthly call-back work.

The cadence options I ship:

  • Daily, for high-velocity restaurant / hospitality kitchens. Rare; usually paper towels + can liners.
  • Weekly, for hotel housekeeping; common for laundry detergent, all-purpose cleaner, paper.
  • Bi-weekly, for office janitorial; common for floor cleaner, glass cleaner, restroom paper.
  • Monthly, the most common cadence; ~70% of all subscriptions across the stores I’ve built.
  • Custom interval, for seasonal accounts (schools on a quarterly cadence aligned to the academic calendar).

The customer sets cadence per-SKU, not per-order. A school custodian can run paper-towels monthly, floor stripper quarterly, and ice-melt seasonally on the same account. The system auto-generates a PO + ship-confirm + invoice on schedule.

Skip / pause / adjust without calling a rep. Cuts buyer time per order ~80% and lifts customer LTV ~2.1-2.6x in the data I see across shipped builds.

Payment leg: Adyen or Stripe for card-on-file (small accounts) and ACH via Plaid for larger accounts (the ~1% fee on a $4,000 monthly drum order beats the 2.4% card fee).

Brand-specific note: Ecolab and Diversey both have official EDI catalogs you can pull directly into Magento via their portal APIs. Heritage Bag and Berry Plastics expose product feeds via REST. CribMaster + AutoCrib expose dispense events via webhook (next FAQ).

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