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Loyalty programs — Smile vs LoyaltyLion vs Magento native?

Beauty brands need tier-based loyalty (Sephora Beauty Insider model). Three credible paths:

  • Smile.io — integrates with Magento via API. Best UX, best onboarding flow, weakest customisation. Good for under $10M GMV.
  • LoyaltyLion — deeper feature set (referrals + reviews + tier-locked products + partner rewards). Stronger Magento-side admin. Best for $5M–$50M brands.
  • Mageworx Reward Points / Amasty Reward Points + custom tier engine — Magento-native, fully owned. Best for $20M+ brands wanting full data + flow control. We typically build the tier engine on top of Amasty.

If loyalty is >30% of your revenue today, lean toward Magento-native — the platform owns customer + order + spend data, so tier rules + earn / redeem + birthday rewards live where they belong instead of via a webhook round-trip.

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