Hosted (BC) vs self-hosted (Magento), what’s the risk profile?

BigCommerce operates its hosted commerce platform, while you still need owners for access, apps, storefront changes, integrations and data quality. Magento Open Source gives your team responsibility for the application environment, patches and recovery; Adobe Commerce deployment options differ. Compare a real incident such as an inventory sync failure: who detects it, who can fix it and which contract covers the work? Also review export options and commercial dependencies before deciding which operating model suits the team.

Official references: BigCommerce platform and storefront layers; Adobe deployment models.