Adobe Commerce Cloud, what does it add over self-hosted AC?

Q: Adobe Commerce Cloud, what does it add over self-hosted AC?

Cloud adds three things on top of the AC license:Managed infrastructure: Adobe runs the AWS-hosted environment with auto-scaling, Fastly CDN, New Relic APM, ElasticSearch, RabbitMQ, and Redis pre-configured. You don’t pick a hosting provider or DevOps a server cluster.Pro vs Starter tiers: Pro adds dedicated infra, multi-environment (integration / staging / prod), and 99.99% uptime SLA. Starter is shared infra, single environment.Bundled monitoring + WAF: Fastly WAF, Adobe Stock images, integrated Adobe Analytics, rolled into one invoice instead of stitched together.What it costs: typically $80-250k/yr all-in (license + infrastructure + Fastly + monitoring), vs ~$30-120k/yr for self-hosted AC + your own AWS / hosted infra. The premium is real; whether it’s worth it depends on whether your team wants to own the DevOps. For most $20M+ stores without a dedicated DevOps function, Cloud earns the markup.

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Accepted Answer

Cloud adds three things on top of the AC license:

Managed infrastructure: Adobe runs the AWS-hosted environment with auto-scaling, Fastly CDN, New Relic APM, ElasticSearch, RabbitMQ, and Redis pre-configured. You don’t pick a hosting provider or DevOps a server cluster.
Pro vs Starter tiers: Pro adds dedicated infra, multi-environment (integration / staging / prod), and 99.99% uptime SLA. Starter is shared infra, single environment.
Bundled monitoring + WAF: Fastly WAF, Adobe Stock images, integrated Adobe Analytics, rolled into one invoice instead of stitched together.

What it costs: typically $80-250k/yr all-in (license + infrastructure + Fastly + monitoring), vs ~$30-120k/yr for self-hosted AC + your own AWS / hosted infra. The premium is real; whether it’s worth it depends on whether your team wants to own the DevOps. For most $20M+ stores without a dedicated DevOps function, Cloud earns the markup.