Hosting, managed Shopify vs self-hosted Magento, risk profile?

Shopify operates its hosted commerce platform. Your team still owns merchandising, access, theme and app choices, integrations and incident follow-up. With Magento Open Source, name the provider or team responsible for the application stack, patches, backups, monitoring and recovery tests. Adobe Commerce has SaaS, PaaS and on-premises options with different responsibilities. Compare who resolves an actual order-sync or checkout failure and what the support agreement covers. Avoid assuming a universal uptime commitment or no operational work.

Official references: Shopify hosting; Adobe deployment models.