Cross-platform website maintenance retainer covering Magento 2, WordPress, Shopify, and custom builds. Same maintenance discipline regardless of stack: patches the day they ship, monitoring + alerting, scheduled backup verification, monthly reporting, hour-based SLA on emergencies.
Why this service pays for itself
One vendor for multi-platform stacks
Predictable monthly cost
Always running on the latest patched version
Backups you can actually restore from
Pricing
Choose your package
Prices in USD. Other currencies on request, pick the closest tier and I’ll convert in the quote.
Basic Support
Essential support for small projects
$500/mo
10 hours per month
Bug fixes & minor updates
Email support (48h response)
Monthly status report
Emergency support
Revisions
Unlimited
Support
Email & Chat
Best Value
Pro Support
Comprehensive support for growing businesses
$1,200/mo
25 hours per month
Bug fixes, updates & improvements
Priority support (24h response)
Weekly status reports
Emergency support (4h response)
Performance monitoring
Revisions
Unlimited
Support
Email & Chat
Premium
Enterprise Support
Dedicated support for mission-critical systems
$2,500/mo
50 hours per month
Full development & maintenance
24/7 priority support
Real-time status dashboard
Emergency support (1h response)
Performance monitoring & optimization
Dedicated account manager
Quarterly business reviews
Revisions
Unlimited
Support
Email & Chat
How we work
A predictable rhythm, end to end
Short cycles, written checkpoints, no surprises, from brief to launch.
01
Stack audit
Map every platform, plugin, dependency, and integration. Identify drift from current versions.
02
Stabilise
Bring everything to current. Set up monitoring, alerting, automated backups.
03
Monthly cadence
Patches, fixes, monitoring, monthly report.
04
On-call
SLA-tracked incident response with post-incident write-ups.
Client reviews
What clients say after delivery
Verified reviews: manage these in Content → Testimonials.
I hired Kishan for a small project.
“I hired Kishan for a small project. He did it very well and fast. So, I hired him to do more things and he did it on time!
Kishan is really an excellent developer. Very committed, cleaver and very nice
FH
Fadi Hamdan
I had the pleasure of working with Kishan Savaliya on our Magento 2 project, and I was thoroughly impressed with his work.
“I had the pleasure of working with Kishan Savaliya on our Magento 2 project, and I was thoroughly impressed with his work. Kishan is not just a Magento developer, he is a true professional who sets a high standard with his top-notch technical skills.
His task was to install a...
MA
Mohammed AL-Mayahi
great professional with enthusiasm, knowledge, skill and exceptional patience in solving problems.
“great professional with enthusiasm, knowledge, skill and exceptional patience in solving
D
Dennis
Bay Tech
Really knowledgable Magento 2 developer, helpful from the outset and would use again.
“Really knowledgable Magento 2 developer, helpful from the outset and would use
JM
James Morgan
Inkberry Creative
Perfect job!
“Perfect job!
GG
Gert Grunius
I am very grateful to have found Kishan.
“I am very grateful to have found Kishan. He has helped me tremendously through the process of creating my ecommerce site. I was completely lost and ignorant. He guided me and completely helped me set up magento 2. He was patient with me and is very trustworthy. If and when the...
SE
Sarah Ehling
Kishan knows Magento very well.
“Kishan knows Magento very well. Our project is finished and I'll hire him again for next
HH
Hammad Hassan
Kishan is surely the best freelancer I worked with on upwork.
“Kishan is surely the best freelancer I worked with on upwork. Always there to use his knowledge to help and sort any issue you may have in a pleasant and professionnal
NC
Nicolas Chevillot
CEO, Ecofone
Kishan was great to work with.
“Kishan was great to work with. I needed a small change to my site, with an attribute adding to appear on the frontend. Kishan completed this very quickly, and had the work completed the same day. I am very happy with the work completed by Kishan and would be happy to employ his...
CK
Chanette Kennedy
Kishan is a great magento developer and he was a great asset to our organization.
“Kishan is a great magento developer and he was a great asset to our organization. He worked with us for a long time and he provided to us a lot of knowledge about magento.
we are very gratefull with
AR
Alfredo Rodriguez
Cronapis
Kishan was a huge help on my Magento project.
“Kishan was a huge help on my Magento project. Five stars all the
LO
Lauren Osterstock
Quick response and good comunication
“Quick response and good
KW
Krittakorn Wongsuttipakorn
Great experience working with kishan, He assist me with email task and provided awesome and great work.
“Great experience working with kishan, He assist me with email task and provided awesome and great work. I highly recommend him for development and magento 2
AS
Ajay Singh
Kishan was a great freelancer, 100% would recommend.
“Kishan was a great freelancer, 100% would recommend. Great, friendly personality and was always willing to put the time and effort to make sure the job was 100% correct. Always cared for the business, if any changes had to be made he would notify me of downtime, run tests on a...
LM
Lewis Martindale
Photomart
Kishan works very hard, with a lot of knowledge about Magento 2.
“Kishan works very hard, with a lot of knowledge about Magento 2. He helped us getting our website to a new level. I would highly recommend Kishan and I'm giving Kishan 5 stars without any hesitation and look forward to working with him again on future
K
Kennard
Sporthuis
FAQ
Frequently asked questions
Will Magento survive the AI era?
Yes, in the segments where it’s strongest. Magento (Open Source + Adobe Commerce) will dominate enterprise B2B, multi-store, regulated industries, and EU-compliance-heavy commerce through 2030 and beyond. Where it bleeds is the SMB / DTC segment under $5M GMV, which Shopify already won and now cements with Sidekick + Hydrogen. Magento survives, but its addressable market shrinks: from “everyone” to “serious B2B + custom-heavy enterprise.” That’s still a multi-billion-dollar segment globally. The platform isn’t going anywhere; the merchants who choose it just look more specific.
What is MCP (Model Context Protocol) and why does it matter for Magento?
MCP is an open protocol Anthropic shipped in November 2024 that lets large language models talk to external tools and data sources through a standard interface. Think of it as USB-C for AI, one socket, many devices. For Magento, MCP means Claude, ChatGPT, or Cursor can query your catalogue, check stock, summarise yesterday’s orders, or draft a discount code without you writing five different REST integrations. The protocol crossed tribal lines fast: OpenAI and Google both adopted it in early 2025, and Adobe made it the default agent protocol for Commerce at Summit 2026. That puts MCP in the same “assume it’s there” bucket as JSON-RPC or OAuth, you build for it once and every major AI client gets your Magento data for free.
How much sales history do I need before Prophet is usable?
The honest minimum is 12 weeks of daily sales data per SKU, that’s enough for Prophet to lock onto a weekly pattern and produce a usable 4-6 week forecast. With 26 weeks you start getting yearly seasonality. With 52+ weeks (one full annual cycle including your peak season) Prophet really shines and you can forecast 90 days out with sub-15% MAPE on most retail SKUs. Below 12 weeks, do NOT use Prophet, fall back to a 28-day moving average plus a manual safety-stock multiplier. The model will overfit garbage if you feed it too little.
Is Hyvä Commerce the same as Hyvä Theme?
No, they are different products from the same company. Hyvä Theme is a free, open-source (OSL3) Tailwind + Alpine storefront frontend for Magento, released to free in November 2025. Hyvä Commerce is a paid commercial suite of admin, media, and CMS modules that sits on top of Magento Open Source. You can run Theme without Commerce, but most stores that buy Commerce also use Theme.
Will this pipeline work on Magento Open Source or only Adobe Commerce?
Both. Everything in the build runs on stock Magento 2.4.7+ Open Source, there’s no Adobe Commerce-specific API used. The observer hooks into catalog_product_save_after, which is identical on both editions. The MessageQueue layer uses Magento’s built-in MessageQueue module (also Open Source). The only Adobe Commerce-only consideration is the Image Editor extension Adobe ships, which you’d disable to avoid duplicate processing. Bottom line: Open Source merchants get the full benefit without paying for Adobe Commerce just for image handling.
How much Magento context can I cram into one prompt before it falls over?
Claude Opus / Sonnet 4.x has a 200K token context (and a 1M variant). Practical limit for Magento work is closer to 40-60K tokens of relevant code, anything more and the model starts to confuse module boundaries. Strategy: don't paste the whole module; paste the interfaces + di.xml + schema.graphqls + the one file you want changed. Use @-references in Claude Code to lazy-load supporting files only when needed. Token-count cheat: 1 line of PHP ≈ 8 tokens, 1 line of XML ≈ 12, 1 line of GraphQL ≈ 6.
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