Cross-platform website maintenance retainer covering Magento 2, WordPress, Shopify, and custom builds. Same maintenance discipline regardless of stack: patches the day they ship, monitoring + alerting, scheduled backup verification, monthly reporting, hour-based SLA on emergencies.
Why this service pays for itself
One vendor for multi-platform stacks
Predictable monthly cost
Always running on the latest patched version
Backups you can actually restore from
Pricing
Choose your package
Prices in USD. Other currencies on request, pick the closest tier and I’ll convert in the quote.
Basic Support
Essential support for small projects
$500/mo
10 hours per month
Bug fixes & minor updates
Email support (48h response)
Monthly status report
Emergency support
Revisions
Unlimited
Support
Email & Chat
Best Value
Pro Support
Comprehensive support for growing businesses
$1,200/mo
25 hours per month
Bug fixes, updates & improvements
Priority support (24h response)
Weekly status reports
Emergency support (4h response)
Performance monitoring
Revisions
Unlimited
Support
Email & Chat
Premium
Enterprise Support
Dedicated support for mission-critical systems
$2,500/mo
50 hours per month
Full development & maintenance
24/7 priority support
Real-time status dashboard
Emergency support (1h response)
Performance monitoring & optimization
Dedicated account manager
Quarterly business reviews
Revisions
Unlimited
Support
Email & Chat
How we work
A predictable rhythm, end to end
Short cycles, written checkpoints, no surprises, from brief to launch.
01
Stack audit
Map every platform, plugin, dependency, and integration. Identify drift from current versions.
02
Stabilise
Bring everything to current. Set up monitoring, alerting, automated backups.
03
Monthly cadence
Patches, fixes, monitoring, monthly report.
04
On-call
SLA-tracked incident response with post-incident write-ups.
Client reviews
What clients say after delivery
Verified reviews: manage these in Content → Testimonials.
Kishan was a great freelancer, 100% would recommend.
“Kishan was a great freelancer, 100% would recommend. Great, friendly personality and was always willing to put the time and effort to make sure the job was 100% correct. Always cared for the business, if any changes had to be made he would notify me of downtime, run tests on a...
LM
Lewis Martindale
Photomart
Kishan was able to resolve an issue that many others could not solve.
“Kishan was able to resolve an issue that many others could not solve. Great
MC
Mitch Chiba
10916234 Canada Inc.
Kishan is a very competent and reliable Magento developer.
“Kishan is a very competent and reliable Magento developer. He was able to handle every task I gave him quickly and efficiently and his communication was top-notch. I look forward to continuing to work with
PJ
Philip Johnston
Newthink
I had the pleasure of working with Kishan on complex Magento 1 and Magento 2 development.
“I had the pleasure of working with Kishan on complex Magento 1 and Magento 2 development. He is technically strong, approaches problems thoughtfully, and focuses on stable, long-term solutions. Kishan is responsible, honest, and reliable, with a strong work ethic. He works very...
EH
Elden Haayema
CEO, Natonic
After trying and failing with multiple development companies Kishan came to the rescue in our hour of need.
“After trying and failing with multiple development companies Kishan came to the rescue in our hour of need.
Without hesitation Kishan jumped right in. He operated fast and with purpose. I was impressed with his diligent and methodical approach to tackle the issue.
While...
ML
Michael Lin
Natonic
Kishan was a pleasure to work with!
“Kishan was a pleasure to work with! He is highly skilled, professional, and delivered outstanding results on time. His expertise and attention to detail made a significant impact on our project. Communication was seamless, and he went above and beyond to ensure everything met...
M
Murali
Alrium
Kishan is the best freelancer I worked with.
“Kishan is the best freelancer I worked with. He is really an excellent developer! Very knowledgeable, skilled professional. I would definitely recommend
DN
Darius Neimanas
I am very grateful to have found Kishan.
“I am very grateful to have found Kishan. He has helped me tremendously through the process of creating my ecommerce site. I was completely lost and ignorant. He guided me and completely helped me set up magento 2. He was patient with me and is very trustworthy. If and when the...
SE
Sarah Ehling
Excellent developer.
“Excellent developer. Helped us get to where we needed to be and fixed the problems i a fast period of time.
Very
D
Darren
CEO, Ocean Telecom
Perfect job!
“Perfect job!
GG
Gert Grunius
As an American, I was hesitant to hire someone from a different country and culture.
“As an American, I was hesitant to hire someone from a different country and culture. Kishan changed my mind. He was very cooperative, easy to work with, and is very bright. He gets things done fast and efficiently, and is available when needed. His English is excellent and is...
DS
Danielle Siso
Kishin is an extremely hard worker with a lot of knowledge about Magento2!
“Kishin is an extremely hard worker with a lot of knowledge about Magento2! I would highly recommend
RW
Rob Wildenborg
Internet services
Quick response and good comunication
“Quick response and good
KW
Krittakorn Wongsuttipakorn
This freelancer is the best i've used at Magento.
“This freelancer is the best i've used at Magento. Absolutley brilliant at what they do. Would have no hesitation in recommending them
PS
Peter Stewart
CEO, No79 Design
Kishan did an outstanding job building my Ayurvedic consultation website, complete with product integration.
“Kishan did an outstanding job building my Ayurvedic consultation website, complete with product integration. The entire process was seamless, and he was incredibly attentive to my specific business needs. His professionalism and expertise were evident, providing excellent...
SM
Simran Mahendraker
HH Formulations
FAQ
Frequently asked questions
Will this pipeline work on Magento Open Source or only Adobe Commerce?
Both. Everything in the build runs on stock Magento 2.4.7+ Open Source, there’s no Adobe Commerce-specific API used. The observer hooks into catalog_product_save_after, which is identical on both editions. The MessageQueue layer uses Magento’s built-in MessageQueue module (also Open Source). The only Adobe Commerce-only consideration is the Image Editor extension Adobe ships, which you’d disable to avoid duplicate processing. Bottom line: Open Source merchants get the full benefit without paying for Adobe Commerce just for image handling.
Is Hyvä Commerce the same as Hyvä Theme?
No, they are different products from the same company. Hyvä Theme is a free, open-source (OSL3) Tailwind + Alpine storefront frontend for Magento, released to free in November 2025. Hyvä Commerce is a paid commercial suite of admin, media, and CMS modules that sits on top of Magento Open Source. You can run Theme without Commerce, but most stores that buy Commerce also use Theme.
Will Magento survive the AI era?
Yes, in the segments where it’s strongest. Magento (Open Source + Adobe Commerce) will dominate enterprise B2B, multi-store, regulated industries, and EU-compliance-heavy commerce through 2030 and beyond. Where it bleeds is the SMB / DTC segment under $5M GMV, which Shopify already won and now cements with Sidekick + Hydrogen. Magento survives, but its addressable market shrinks: from “everyone” to “serious B2B + custom-heavy enterprise.” That’s still a multi-billion-dollar segment globally. The platform isn’t going anywhere; the merchants who choose it just look more specific.
How much sales history do I need before Prophet is usable?
The honest minimum is 12 weeks of daily sales data per SKU, that’s enough for Prophet to lock onto a weekly pattern and produce a usable 4-6 week forecast. With 26 weeks you start getting yearly seasonality. With 52+ weeks (one full annual cycle including your peak season) Prophet really shines and you can forecast 90 days out with sub-15% MAPE on most retail SKUs. Below 12 weeks, do NOT use Prophet, fall back to a 28-day moving average plus a manual safety-stock multiplier. The model will overfit garbage if you feed it too little.
What is MCP (Model Context Protocol) and why does it matter for Magento?
MCP is an open protocol Anthropic shipped in November 2024 that lets large language models talk to external tools and data sources through a standard interface. Think of it as USB-C for AI, one socket, many devices. For Magento, MCP means Claude, ChatGPT, or Cursor can query your catalogue, check stock, summarise yesterday’s orders, or draft a discount code without you writing five different REST integrations. The protocol crossed tribal lines fast: OpenAI and Google both adopted it in early 2025, and Adobe made it the default agent protocol for Commerce at Summit 2026. That puts MCP in the same “assume it’s there” bucket as JSON-RPC or OAuth, you build for it once and every major AI client gets your Magento data for free.
Will this overwrite my custom image labels?
No. Merchant-authored labels (anything other than empty, the product name, Image, main product photo, or the raw filename) are preserved. Only Magento's default placeholders get upgraded to template output.
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