Cross-platform website maintenance retainer covering Magento 2, WordPress, Shopify, and custom builds. Same maintenance discipline regardless of stack: patches the day they ship, monitoring + alerting, scheduled backup verification, monthly reporting, hour-based SLA on emergencies.
Why this service pays for itself
One vendor for multi-platform stacks
Predictable monthly cost
Always running on the latest patched version
Backups you can actually restore from
Pricing
Choose your package
Prices in USD. Other currencies on request — pick the closest tier and I’ll convert in the quote.
Basic Support
Essential support for small projects
$500/mo
10 hours per month
Bug fixes & minor updates
Email support (48h response)
Monthly status report
Emergency support
Revisions
Unlimited
Support
Email & Chat
Best Value
Pro Support
Comprehensive support for growing businesses
$1,200/mo
25 hours per month
Bug fixes, updates & improvements
Priority support (24h response)
Weekly status reports
Emergency support (4h response)
Performance monitoring
Revisions
Unlimited
Support
Email & Chat
Premium
Enterprise Support
Dedicated support for mission-critical systems
$2,500/mo
50 hours per month
Full development & maintenance
24/7 priority support
Real-time status dashboard
Emergency support (1h response)
Performance monitoring & optimization
Dedicated account manager
Quarterly business reviews
Revisions
Unlimited
Support
Email & Chat
How we work
A predictable rhythm, end to end
Short cycles, written checkpoints, no surprises — from brief to launch.
01
Stack audit
Map every platform, plugin, dependency, and integration. Identify drift from current versions.
02
Stabilise
Bring everything to current. Set up monitoring, alerting, automated backups.
03
Monthly cadence
Patches, fixes, monitoring, monthly report.
04
On-call
SLA-tracked incident response with post-incident write-ups.
Client reviews
What clients say after delivery
Verified reviews — manage these in Content → Testimonials.
Kishan- I appreciate your expertise.
“Kishan- I appreciate your expertise. Your work was timely and complete. When I have this task again, I will definitely hire you. Thank you so
JB
Juanita Berguson
Kingdom
Kishan was great to work with.
“Kishan was great to work with. I needed a small change to my site, with an attribute adding to appear on the frontend. Kishan completed this very quickly, and had the work completed the same day. I am very happy with the work completed by Kishan and would be happy to employ his...
CK
Chanette Kennedy
Brilliant freelancer.
“Brilliant freelancer. He is the best Magento 2 freelancer I have ever worked with. So good and
PS
Peter Stewart
CEO, No79 Design
I am very grateful to have found Kishan.
“I am very grateful to have found Kishan. He has helped me tremendously through the process of creating my ecommerce site. I was completely lost and ignorant. He guided me and completely helped me set up magento 2. He was patient with me and is very trustworthy. If and when the...
SE
Sarah Ehling
After trying and failing with multiple development companies Kishan came to the rescue in our hour of need.
“After trying and failing with multiple development companies Kishan came to the rescue in our hour of need.
Without hesitation Kishan jumped right in. He operated fast and with purpose. I was impressed with his diligent and methodical approach to tackle the issue.
While...
ML
Michael Lin
Natonic
Quick response and good comunication
“Quick response and good
KW
Krittakorn Wongsuttipakorn
Kishan is surely the best freelancer I worked with on upwork.
“Kishan is surely the best freelancer I worked with on upwork. Always there to use his knowledge to help and sort any issue you may have in a pleasant and professionnal
NC
Nicolas Chevillot
CEO, Ecofone
Kishan was able to resolve an issue that many others could not solve.
“Kishan was able to resolve an issue that many others could not solve. Great
MC
Mitch Chiba
10916234 Canada Inc.
Real good guy.
“Real good guy. Where others quoted 10 hours minimum, he did it within 3. All very neat, clear secure and great communication. A+
PV
Pieter Van Hees
Business Branding
I had the pleasure of working with Kishan Savaliya on our Magento 2 project, and I was thoroughly impressed with his work.
“I had the pleasure of working with Kishan Savaliya on our Magento 2 project, and I was thoroughly impressed with his work. Kishan is not just a Magento developer, he is a true professional who sets a high standard with his top-notch technical skills.
His task was to install a...
MA
Mohammed AL-Mayahi
Kishan is surely the best freelancer I worked with on upwork.
“Kishan is surely the best freelancer I worked with on upwork. Always there to use his knowledge to help and sort any issue you may have in a pleasant and professionnal
NC
Nicolas Chevillot
Ecofone
Perfect job!
“Perfect job!
GG
Gert Grunius
Kishan was a pleasure to work with!
“Kishan was a pleasure to work with! He is highly skilled, professional, and delivered outstanding results on time. His expertise and attention to detail made a significant impact on our project. Communication was seamless, and he went above and beyond to ensure everything met...
M
Murali
Alrium
Kishan works very hard, with a lot of knowledge about Magento 2.
“Kishan works very hard, with a lot of knowledge about Magento 2. He helped us getting our website to a new level. I would highly recommend Kishan and I'm giving Kishan 5 stars without any hesitation and look forward to working with him again on future
K
Kennard
Sporthuis
Excellent developer.
“Excellent developer. Helped us get to where we needed to be and fixed the problems i a fast period of time.
Very
D
Darren
CEO, Ocean Telecom
FAQ
Frequently asked questions
What is MCP (Model Context Protocol) and why does it matter for Magento?
MCP is an open protocol Anthropic shipped in November 2024 that lets large language models talk to external tools and data sources through a standard interface. Think of it as USB-C for AI — one socket, many devices. For Magento, MCP means Claude, ChatGPT, or Cursor can query your catalogue, check stock, summarise yesterday’s orders, or draft a discount code without you writing five different REST integrations. The protocol crossed tribal lines fast: OpenAI and Google both adopted it in early 2025, and Adobe made it the default agent protocol for Commerce at Summit 2026. That puts MCP in the same “assume it’s there” bucket as JSON-RPC or OAuth — you build for it once and every major AI client gets your Magento data for free.
How much sales history do I need before Prophet is usable?
The honest minimum is 12 weeks of daily sales data per SKU — that’s enough for Prophet to lock onto a weekly pattern and produce a usable 4–6 week forecast. With 26 weeks you start getting yearly seasonality. With 52+ weeks (one full annual cycle including your peak season) Prophet really shines and you can forecast 90 days out with sub-15% MAPE on most retail SKUs. Below 12 weeks, do NOT use Prophet — fall back to a 28-day moving average plus a manual safety-stock multiplier. The model will overfit garbage if you feed it too little.
Will Magento survive the AI era?
Yes — in the segments where it’s strongest. Magento (Open Source + Adobe Commerce) will dominate enterprise B2B, multi-store, regulated industries, and EU-compliance-heavy commerce through 2030 and beyond. Where it bleeds is the SMB / DTC segment under $5M GMV, which Shopify already won and now cements with Sidekick + Hydrogen. Magento survives, but its addressable market shrinks: from “everyone” to “serious B2B + custom-heavy enterprise.” That’s still a multi-billion-dollar segment globally. The platform isn’t going anywhere; the merchants who choose it just look more specific.
Will this pipeline work on Magento Open Source or only Adobe Commerce?
Both. Everything in the build runs on stock Magento 2.4.7+ Open Source — there’s no Adobe Commerce-specific API used. The observer hooks into catalog_product_save_after, which is identical on both editions. The MessageQueue layer uses Magento’s built-in MessageQueue module (also Open Source). The only Adobe Commerce-only consideration is the Image Editor extension Adobe ships, which you’d disable to avoid duplicate processing. Bottom line: Open Source merchants get the full benefit without paying for Adobe Commerce just for image handling.
Is Hyvä Commerce the same as Hyvä Theme?
No — they are different products from the same company. Hyvä Theme is a free, open-source (OSL3) Tailwind + Alpine storefront frontend for Magento, released to free in November 2025. Hyvä Commerce is a paid commercial suite of admin, media, and CMS modules that sits on top of Magento Open Source. You can run Theme without Commerce, but most stores that buy Commerce also use Theme.
Do I need prior AI experience?
No. Module 1 starts with installing Claude Code — npm i -g @anthropic-ai/claude-code — and your first prompt. We assume you’ve never used an AI dev tool. If you’ve used ChatGPT in a chat window, you’re ahead of schedule. The cohort is calibrated for people whose AI experience starts and ends with “I asked it to write me an email once”.
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