SFCC vs Adobe Commerce TCO at $200M GMV — what are the concrete numbers?

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Accepted Answer

3-year all-in TCO at $200M GMV, comparable scope (B2C with light B2B, 3 regions, mid-complexity catalog):

Adobe Commerce 3-year TCO at $200M: license $80–150k/yr → $240–450k. Adobe Commerce Cloud infra $30–80k/yr → $90–240k. Implementation (mid-tier or tier-1 SI) $400k–$800k one-time. Ongoing engineering retainer $30k–$80k/mo → $1.08M–$2.88M over 3 years. Adobe Marketplace extensions $50k–$150k. Total: ~$1.9M – $3.7M.

Salesforce Commerce Cloud 3-year TCO at $200M: license / revenue-share $500k–$1M/yr → $1.5M–$3M. Implementation (tier-1 SI: Capgemini, Accenture, Publicis Sapient) $800k–$2M one-time. Ongoing SI retainer $50k–$150k/mo → $1.8M–$5.4M over 3 years. Cartridges + integrations $100k–$300k. Total: ~$4.2M – $10.7M.

The TCO gap at $200M GMV typically lands at 2–3× in favor of Adobe Commerce. The gap narrows above $1B GMV but rarely closes — SFCC’s revenue-share pricing scales linearly with GMV; AC’s license tiers cap out.