Frequently Asked Questions

We specialize in PHP-based e-commerce platforms including Magento 2 (Adobe Commerce), Shopify, and WordPress/WooCommerce. We also work with modern frontend technologies like React, Vue.js, and Next.js for headless commerce solutions.

While we don't provide hosting directly, we can recommend reliable hosting partners and assist with server setup and configuration. We work with major cloud providers like AWS, Google Cloud, and specialized Magento hosting providers.

Security is a top priority. We follow industry best practices including regular security patches, SSL implementation, secure coding standards, PCI compliance for payment processing, and regular security audits.

Yes! We offer flexible maintenance and support plans including bug fixes, security updates, feature enhancements, and technical support. Plans can be customized based on your needs.

Response times depend on the support plan. Our standard plan offers 24-hour response time for non-critical issues and 4-hour response for critical issues. Premium plans include faster response times and 24/7 availability.

Yes, we offer emergency support for critical issues like site downtime, security breaches, or payment processing problems. Our team can respond quickly to minimize business impact.

We specialize in e-commerce development with expertise in Magento 2, Shopify, and WordPress/WooCommerce. Our services include custom development, theme design, plugin/extension development, performance optimization, and ongoing maintenance and support.

Project timelines vary based on complexity and scope. A simple theme customization might take 1-2 weeks, while a complex custom e-commerce solution could take 2-3 months. We provide detailed timelines during the project planning phase.

Yes! We work with clients worldwide. Our team is experienced in remote collaboration and uses modern communication tools to ensure smooth project execution regardless of timezone differences.

We offer flexible pricing models including fixed-price projects, hourly rates, and monthly retainers. The pricing model depends on the project scope and client preference. We provide detailed quotes after understanding your requirements.

We accept various payment methods including bank transfers, PayPal, and major credit cards. For larger projects, we typically work with milestone-based payments to ensure both parties are aligned throughout the development process.

We stand behind the quality of our work. If you're not satisfied with the deliverables, we'll work to make it right. Our contracts include clear terms about revisions and milestones to ensure project success.

Yes! We have extensive experience in migrating stores from Magento 1, Shopify, WooCommerce, and other platforms to Magento 2. We ensure data integrity, minimal downtime, and seamless transition for your business.

Absolutely! We develop custom Magento 2 extensions tailored to your specific business needs. Whether it's integrating with third-party services, custom checkout flows, or unique functionality, we can build it.

We use a comprehensive approach including code optimization, database indexing, full-page caching, CDN integration, image optimization, and server-level optimizations. We aim for page load times under 2 seconds.