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Support & Maintenance
Questions about ongoing support and maintenance
3FAQs
1
Do you offer ongoing support after project completion?
#support#maintenance
<p>Yes! We offer flexible maintenance and support plans including bug fixes, security updates, feature enhancements, and technical support. Plans can be customized based on your needs.</p>
Last updated: Nov 12, 2025
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2
What is your response time for support requests?
#support#sla
<p>Response times depend on the support plan. Our standard plan offers 24-hour response time for non-critical issues and 4-hour response for critical issues. Premium plans include faster response times and 24/7 availability.</p>
Last updated: Nov 12, 2025
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3
Can you help with emergency issues?
#emergency#critical
<p>Yes, we offer emergency support for critical issues like site downtime, security breaches, or payment processing problems. Our team can respond quickly to minimize business impact.</p>
Last updated: Nov 12, 2025
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